1. General Information
This Privacy Policy outlines how Meetor (referred to as “we”, “our service”) collects, uses, processes, and protects the personal data of its users. We comply with GDPR and other international data protection regulations.
2. Data We Collect
We may collect the following categories of data:
- User names
- Email addresses
- Booking information (dates, times, services)
- IP addresses
- Cookies data
We collect data through web forms, APIs, and automatically to ensure the functionality of the service and for analytics purposes.
3. How We Use Data
Your data may be used for the following purposes:
- To provide our services
- To send marketing communications (with your consent)
- To improve the functionality of the service
- To conduct analytics and generate statistics
4. Sharing Data with Third Parties
Currently, data is not shared with third parties. However, we reserve the right to share data if required to enable specific features (e.g., integration with cloud telephony).
5. Data Storage
Your data is stored on secure servers located in multiple countries to ensure service stability. We retain data for five years after you stop using our service.
6. Security Measures
We implement the following measures to protect your data:
- Data encryption (SSL/TLS for transmission and AES for storage).
- Access control: only authorized personnel have access to your data.
- Daily data backups stored on secure servers.
- Use of ModSecurity Web Firewall and threat detection systems.
- Regular staff training on data handling and confidentiality.
- Enforced strong password policies for access to administrative panels.
- Regular penetration testing and security audits.
- Data minimization: we only collect the data necessary to provide our services.
- In the event of a data breach, affected users will be promptly notified in accordance with GDPR.
7. User Rights
Under GDPR, users have the following rights:
- To request access to their data.
- To request the correction of inaccurate data.
- To request the deletion of their data.
- To restrict the processing of their data.
- To transfer their data to another provider.
8. Contact Us
If you have any questions about your privacy or wish to exercise your rights, please contact us:
- By email: support@meetor.online
- Through the contact form on our website.
- Via chatbots within the system.
9. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy. Any updates will be published on our website, and we will notify you via email.